FAQ's

This is the section that answers all your questions about PokePortCard and our range of authentic Simplified Chinese Pokémon products.

  • Do you ship from the US?

    While we source our products directly from China, all inventory is shipped from the US to ensure faster delivery times and better customer satisfaction.

  • Are your items authentic and official pokemon licensed?

    Yes, all our products are 100% authentic and officially licensed by Pokémon. We source directly from trusted suppliers in China to ensure the highest quality. Rest assured, every item we sell is genuine.

  • What is the condition of the singles?

    We pride ourselves in only the best quality to provide absolute satisfaction to all of our customers, hence all of our cards will be in near mint condition.

  • How do back ordered products work?

    Back ordered products are products that we will need to order more of before shipping out to our customers. Typically these will take a month toa month and a half to arrive as we need to ship them from China before our quaility assurance, then ship them out to the customer.